Introduction and General Terms

Seeds e-Publishing House Inc. is committed to complying with applicable policy, procedures, and law which addresses important considerations in the use of e-Learning website. Seeds e-Publishing House Inc. administers its e-Learning website to ensure optimal performance, manage user accounts, safeguards user privacy and data for our users. For the purpose of this policy, the term “you” and “users” refer to all guests or visitors to the website seedshouse.org and users of the Services, irrespective of how you access or use them. At whatever time you give such information, we actively seek to protect your information in accordance with governing applicable laws concerning the privacy rights of personal information, including the Data Protection Act 2018.

SeedsHouse offers services by an internet based learning environment linking end-user devices via our website to make interactions convenient and cost-effective. By logging on to our services or getting into our websites, you unequivocally consent to our collection, use, disclosure, and retention of your personal information as detailed in this Privacy Policy. We are not responsible for the accuracy, integrity, and/or legality of the content uploaded to our website by users.

1. Collection of Your Information

When you sign up to join in or receive a service from SEEDS, such as newsletters, journals, competitions, courses, game exercises or subscribe to seedshouse.org, we collect two types of information through our Services and websites: personal information you provide to us while using our Services or website; information collected automatically as a result of your use of our Services or website.

• Personal Information

You may choose at will to provide certain personal information to us depending on which of our Services you use.  This can consist of information such as your name, email address, company name and telephone number.  Credit/Debit card information used to purchase any of our products or services on our online shop, including any mailing address associated with any such information (provided that any such information is handled and/or stored exclusively by PayPal, Inc. and not by us); log-in username and password which you provide in order to access our Services; correspondence with customer support such as email, regular mail and conversations over the phone; and,  information, reviews and comments you post on a blog, forum, or social media outlets linked with our services.  However, if you realize that someone else has unauthorized access to your personal information, kindly contact us immediately through our support service to assist you.

• Automatic Collected Information

Information collected automatically from your browser or device when using our Services will be preserved by the terms hereof.

• Use of Cookies

 Specific and general information provides us ways to answer back to your request in an appropriate manner and helps us administer and improve on our website for a better user experience. To progress this process, SeedsHouse official web sites use “cookies.” Cookies are bits of information consisting of a unique identifier that is sent to your computer or other electronic device browser from a website’s computer and is stored on your device’s hard drive. These cookies detect your browser, device, Internet Protocol (IP) address, unique device identifier, device attributes, location, and language. Usually, cookies keep information of your online visits or preferences and allow us to tailor the websites to your interests. We will require third parties to be strictly governed by user privacy and data protection guidelines concerning the use of any information for their own business or other purposes.

Users may set their devices to control cookies by accepting all cookies, to notify them when a cookie is sent, or disable cookies at any time. As a result, users may not enjoy specific services provided and may not be able to take full advantage of all our tailor-made packages. Individually, browser operates somewhat different, so always check the “Help” menu of your browser to learn how to decide on your cookie preferences.

2. Use of Your Information

We use the information you give about yourself to provide the Services you have requested for the following purposes: facilitate the creation of and secure your account; identify you as a user in our system and to otherwise administer and operate our Services; improve the quality of experience when you interact with our Services; send you administrative email notifications, such as security or support and maintenance advisories; contact you about a submission you have made to the website, including any content you provide; maintain our internal records; provide you with the most user-friendly navigation experience; respond to your inquiries and other requests; and, send newsletters, journals, competitions, offers, and other promotional materials related to our Services and to monitor the effectiveness of our marketing programs.

We do not share this information with outside parties, except to the extent necessary to complete that request. You will also be given the opportunity to withhold or withdraw your consent for your use other than as listed above. 

3. Disclosure of Your Information

We will keep your information confidential except where disclosure is required or permitted by law. Such as to comply with relevant laws or to respond to subpoenas or warrants served on us; legal investigation; protect or defend our rights or property or users of our Services; investigate or assist in preventing any violation or potential violation of law or this Privacy Policy; if we find out that an emergency involving the danger of death or serious physical injury to any person requires or justifies disclosure of information.

 In general, we will only use your information within our establishment. However, sometimes we use third parties to process your information. When you use our Services, the personal information you provide will be shared with third parties that you designate to receive such information.  

We may share your personal information with third party service providers in order to: provide you our services; conduct quality assurance testing; facilitate the creation of accounts; provide account authentication and user verification services; and to provide technical support. Any third parties are obligated to keep customer information confidential.

If you post any comments on a blog, forum or social media outlet linked with our website, you should know that any personal information you share on these outlets can be read, collected or used by other users of the forums, and could be used to send you offensive, inappropriate or objectionable messages. We are not liable for the personal information that you choose to share in these blogs, forums, or social media websites.

4. Security and Retention of your Information

The constant effort to keep personal information on our systems secured by means of authentication, monitoring, auditing, and encryption is relevant to our corporate retention schedule. Security measures have been integrated into the design, implementation and routine practices of our online learning operating environment as part of our commitment to risk management.

Although we are strongly committed to the integrity and security of our computing and communication infrastructure, be aware that volatilities such as outages, attacks, human error, system failure, unauthorized use, or other issues may compromise the security of user information at any time. The user explicitly agrees that use of our website is at the user’s sole risk. Thus, we do not warrant that the service will be stable at all times or uninterrupted. The documents and related graphics published on our website could contain technical inaccuracies or typographical errors. We will occasionally seek to make changes or improve on information when necessary.

5. Marketing

 We will contact you for marketing drives, or promote new services to you unless you specifically agree to be contacted for these purposes.  We may call, text, mail or email you with useful information, updates or promotional deals. Often, we may use your personal information to send important notifications, such as changes to our terms, conditions, and policies. We may also use third party suppliers to market to you.  

6. Children’s Privacy

We are committed to complying fully with the Children’s Online Privacy Protection Act. In view of that, if a user is age 16 or under, such user is required to seek parental consent before submitting information about yourself to us. We will require parents to take an active role in their children’s use of our website.  We will require parents to advise their children on proper, safe and responsible use of any personal information while logging on to our website. Parent or Guardian will be required to fill Consent Form as part of entry requirements to use our website.

Children without this consent are not allowed to provide us with personal information. If we find out a child under the age of 16 has provided unauthorized personal information online or by e-mail through our services, we will remove this information from our records. Kindly call us immediately through our support services if you are the parent or guardian of a child under aged 16 or under, and you are concerned your child has provided personal information to us without your consent.

7. External Links

Our websites may contain links to other sites which are not directly administered by us. This policy does not cover websites owned and operated by third parties which is not managed as official SeedsHouse website, nor external tools not directly administered by SeedsHouse which teachers or instructors including facilitators might access to complement their lessons.

Independent use of any website which is not managed as SeedsHouse official website have their own privacy policies, as well as cookies, and we prompt you to assess them before use. We are not legally obliged or liable for the privacy practices or contents of any third party websites and your use of them is at your own risk. We are not responsible for content linked from our website to external web sites.

8. Changes to this Privacy Policy

This privacy policy covers Web Pages adopted for SeedsHouse official website in Ghana. However, in legal terms, it shall not be construed as a contractual promise, and SeedsHouse reserves the right to amend it at any time without notice. This statement is effective as of January 30, 2023.

9. Conditions of Use, Notices, and Revisions

If you choose to use our websites, services and/or tools, your use thereof and any dispute over privacy is subject to terms and conditions outlined herein, including limitations on damages, resolution disputes, and application of the law. 

10. How to Contact Us

Questions or concerns about our website privacy policy in part or full should be directed to support@seedshouse.org